Reference

r6r6 Terms & Conditions for Indonesia

r6r6 Terms & Conditions explain how your account, wallet status and lobby access work before you open an account.

Clear account rulesWallet checks explainedLocal access wordingPolicy contact path
r6r6 r6r6 Terms & Conditions for Indonesia
POLICY CONTACT

Where Your Terms Questions Go

A clear contact path helps you resolve a Terms & Conditions question without guessing which team to reach. We ask you to include your account phone number, the relevant transaction reference and a short description of the clause you are asking about. That lets us check the correct account record while keeping your request tied to the policy rather than sending you through unrelated lobby pages.

Team online

Account access

If phone verification or account entry is affected by a Terms & Conditions rule, contact our support path with the number linked to your account and the exact message shown.

Wallet status

For a policy question about DANA, OVO, GoPay or QRIS status, send the payment reference and time shown in your account so we can match the record.

Policy changes

To ask about a revised clause or request a copy of the applicable wording, contact support from your account and identify the section or date you need checked.

ACCOUNT SAFEGUARDS

How We Apply These Account Rules

Our Terms & Conditions work alongside practical account controls rather than replacing them.

Data handling

We use account details, phone verification data and transaction references for the purposes described in these Terms & Conditions, including checking access and responding to policy requests.

Cookies

Cookies and similar browser storage may keep your session or policy preference available. Your device can clear them, but doing so may require another login or phone check.

Account security

Keep your phone access and account credentials private. If you suspect another device has entered your account, contact support and mention the affected login path.

Record retention

We retain account and transaction records for the period needed to operate the account, address disputes and meet applicable legal or policy requirements.

Correction requests

If your name, phone detail or transaction reference is recorded incorrectly, request a change through support and provide the account detail that needs checking.

Access requests

You may ask how a Terms & Conditions clause was applied to your account. We will use your account identifier and the relevant event to locate the applicable record.

Terms & Conditions Questions Answered

These questions address the account and access points most often raised before opening an r6r6 account. Each answer stays focused on the Terms & Conditions, including local payment context, phone verification, data requests and the route for asking us to clarify a decision.

You can read the Terms & Conditions on this page before opening an account. We may also show a relevant notice during phone verification, wallet checks or another account step.

Yes. The Terms & Conditions cover account-linked payment activity, including DANA and QRIS status checks. The payment screen may also show separate steps for OVO, GoPay, bank transfer or virtual account.

Phone verification helps connect account access to the contact detail you provide and supports checks required by the Terms & Conditions. A verification request can appear before account access or a protected action.

Access from Bandung depends on local law and the eligibility checks shown during account entry. Your location does not remove the need to accept the Terms & Conditions or complete the stated account steps.

Contact support from the account path and identify the detail needing correction. Include your linked phone number and the reason for the request so we can compare it with the relevant record.

We handle account, phone verification and transaction details for the purposes described in the Terms & Conditions. You can ask support about access, correction or the retention of a specific record.

We may update the Terms & Conditions when our account process, payment context or legal requirements change. We will present the applicable wording through the policy page or a relevant account notice.